Dealing with the practical side of a loved one's estate is rarely straightforward, and discovering an unwanted stairlift in the property is one of those details that can feel unexpectedly difficult to resolve. This guide is designed to help — we aim to make the process as simple and stress-free as possible.
There is no rush, and no obligation to act immediately. When you're ready, there are just two main options to consider.
Your Two Main Options
Option 1: Sell the Stairlift for Cash
A stairlift in reasonable condition can fetch £100–£400 — sometimes more, depending on brand and type. We buy stairlifts of any brand (Acorn, Stannah, Handicare, and many others) and will give you a straightforward cash offer with no obligation.
If the stairlift is in working order and was installed relatively recently, selling is usually worth the small additional effort over free removal. The proceeds can be applied to estate costs or distributed among beneficiaries as you choose.
Option 2: Free Removal
If the stairlift is older, not working, or you simply don't want the complication of a sale, our free removal service removes the unit at no cost to you. There is nothing to pay, no call-out fee, and no conditions.
Our engineers arrive at the agreed time, professionally dismantle and remove the stairlift, and leave the property clean and tidy — including removing the rail fixings from the wall. We understand discretion matters in these situations and approach every visit accordingly.
How Quickly Can You Arrange Removal?
In most areas of England and Wales, we can arrange a collection within 5–10 working days. If the property needs to be cleared more quickly — for a sale or tenancy — call us directly and we'll do our best to accommodate a faster appointment.
Does the Property Need to Be Empty First?
No. The stairlift can be removed at any stage of the clearance process. Our engineers only need access to the staircase and need to be able to carry the unit out of the property. An adult over 18 needs to be present during the removal.
What Happens to the Stairlift?
Where possible, we fully refurbish the stairlift and give it a second life in another home — helping another family who needs mobility support at a more affordable price. Components that can't be reused are recycled responsibly. Nothing goes to landfill.
It's a thought that some families find genuinely comforting.
Rented Properties
If the stairlift was installed in a rented property, it may have been fitted under a Disabled Facilities Grant or as a housing adaptation. Check with the landlord or local council before removing it — in some cases, the council may have their own process for recovering the unit.
If you're unsure, contact us and we'll help you work through the options.
Contact Us
You can reach us by phone on 0333 335 5609 or by filling in our online form. You're welcome to call just to ask questions — there is no obligation and no pressure. We deal with bereavements regularly and our team is always happy to take the time to help.